Hiogi – Service Community is a White Label Service Community Planning & Implementation – backed by Hasso Plattner Ventures, Stroeer Mediaventures, and Mike Zehden.
Hiogi is a web community that answers any wireless question which can be sent to the community via a Premium SMS, MMS or via email from a Mobile Devices.
Revenue streams arise from premium messages, B2B setup fees, targeted text ads within the messages, onsite marketing, and premium services.
User need: People want simple search functionalities on the mobile phone and value individual advice.
– C2C: High-quality answers at low cost
– B2B: Mobile customer support service
– Easy Call-Center Integrations
– Leverages the technology & resources
– Implemented within client backend
– Drives direct sales
Role: Interim CEO and Company Sale 2010/11
Service Community Slide Deck 2011